Is the platform legal and safe to use in India?

Yes. The operator functions under proper licensing and is tailored for the Indian market, accepting Indian Rupees and locally popular payment methods with encryption protecting your data.

How do I complete my sign up and claim the welcome bonus?

Visit the official website, click the sign-up button, fill in your details, choose INR, agree to terms, verify your account and make your first qualifying deposit.

Can I use the app on both Android and iOS?

Yes. The 10cric app is available for both Android and iOS, with a mobile-optimised website as an alternative.

What payment methods are available?

UPI, Paytm, net banking, e-wallets and cards where available. Deposits are typically instant and withdrawals require one-time verification.

What can I bet on when I use the sportsbook?

Extensive cricket coverage plus football, tennis, kabaddi, basketball and many other sports with competitive odds and live betting.

Does the live casino offer real dealers?

Yes. The 10cric live casino features professional dealers streamed in high definition for blackjack, roulette and baccarat.

Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how cityphysiotherapypune.in ("we," "us," "our," or "Site") collects, uses, discloses, and safeguards your information when you visit our website, including all associated features, applications, and services (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect information in the following ways:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering or contacting us.
IP Address: Your Internet Protocol (IP) address for security, analytics, and fraud prevention purposes.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather usage data.
Usage Data: Information about how you interact with our Site, including pages visited, time spent, links clicked, referral sources, and browsing patterns.
Device Information: Browser type, operating system, and device identifiers.

How We Use Information

We use the information we collect for the following purposes:

Conducting analytics to understand user behavior and improve Site performance.
Affiliate tracking and commission calculations related to 10cric and partner casinos.
Personalizing your experience and delivering tailored content.
Preventing fraud, detecting abuse, and ensuring security.
Responding to inquiries and providing customer support.
Complying with legal obligations and regulatory requirements.
Marketing communications (only with your consent where applicable).

Cookie Policy

Types of Cookies We Use:

Essential Cookies: Necessary for Site functionality and security.
Analytics Cookies: Track user behavior to improve the Site.
Affiliate Tracking Cookies: Monitor referrals to partner casinos and gambling platforms.
Third-Party Cookies: Placed by external partners for analytics and advertising purposes.

Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. You may also opt out of third-party analytics by visiting the respective provider's opt-out page.

Third-Party Links

Our Site contains links to external websites, including casino platforms and affiliate partners (such as 10cric). We are not responsible for the privacy practices, content, or policies of these third-party websites. We strongly recommend reviewing their privacy policies independently before providing any personal information or engaging in gambling activities.

Disclaimer: Any interaction with linked casino or gambling platforms is at your own risk. We do not control their data handling practices, and your use is governed by their respective terms and privacy policies.

Your Rights

Under applicable Indian law and data protection principles, you have the following rights:

Right to Access: You may request access to the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete information.
Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
Right to Data Portability: You may request a copy of your data in a portable format.

Note: If you are located in the EU/UK, GDPR rights apply. If you are in the US, CCPA/state privacy law rights may apply. Please contact us to exercise these rights.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

Personal information is generally retained for up to 2 years after your last interaction with the Site.
Affiliate tracking data is retained according to our affiliate program requirements and applicable law.
Analytics data may be retained in aggregated, anonymized form indefinitely.
We may retain data longer if required by legal, tax, or regulatory obligations.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@cityphysiotherapypune.in
Website: cityphysiotherapypune.in

We will respond to your inquiries within 30 days of receipt.

This Privacy Policy is subject to change at any time. We encourage you to review this page periodically for updates. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.